OneClick Platform

January 21, 2025 2025-02-03 11:20

Our Oneclick Platform Suite is an end-to-end
Data-to-AI platform, integrating data engineering, Enterprise knowledge
management and GenAI-powered insights

Streamline and Automate DataLake Operations

OneFlow is continuously developed and customized with features to address common
challenges in an Enterprise data engineering project.

Pre-Built connectors

300+ pre-built connectors to legacy data sources, simplifying data centralization.

Automation

Orchestrate and automate popular ETL pipelines within the platform.

Data Quality Check

Low code- No code data quality checks using Generative AI.

Observability

Monitoring and visibility of end-to-end data process with an intuitive GUI.

Cognitive Search

Employs NLP to understand and respond to complex queries with contextually relevant results.

GenAI integration

Can be integrated with advanced LLM models Gemini, OpenAI , Llama for accurate information

Multi-Format, Multi-Channel

Search and process from PDF’S, Word documents, voice les, Excel les across web, mobile and voice assistants.

AI-Chatbot

Boost engagement with personalized, prompt and accurate responses

Powering Enterprise Knowledge and Search with Gen-AI technology

OneInsight by OneClick Technologies is an AI-driven search platform that delivers precise, context-aware results for smarter decisions. It streamlines knowledge management, boosts productivity, and supports multi-format data access.

Comprehensive Device Simulation Repository

Comprehensive Knowledge bank on mobile, DTH , broadband devices, web and mobile applications.

Intuitive Search

Rene search results with predictive support via automated SOPS’s articles, step-by-step decision trees and visual guides

Multi-Channel

Relay effective resolution knowledge on voice, email, SMS or WhatsApp with step-by-step scenarios

Performance Analytics

Monitor real-time data of detailed insights into agent performance and resolution quality

Intuitive CX platform to empower Telecom Support Agents

Enhance customer experience with step-by-step visual navigation for seamless journeys and higher First Call Resolution. Reduce escalations, training costs, and optimize efficiency with a unified Knowledge Bank, enabling faster query resolution and lower operational costs.

Interested in a Demo ?